Why actsupport?

One-Stop Solution for Outsourced Support Needs

100% White Label

100% White Label

You will get 100% white label support from actsupport to improve your business and customer retention needs.

24x7x365¼ Support

24x7x365 Support

We are 24×7 Global Delivery Center catering to 60+ clients worldwide and is one of the leading providers of technical support services to web hosting companies / data centers worldwide.

Credibility and Reliability

Credibility and Reliability

Since 2001, we strongly believe in catering to our customers needs as and when they arise, quickly and effectively to achieve consistent and optimal CSAT levels.

FREE Trial

FREE Trial

Experience the international standard outsourced support services with No-Obligation and No Credit Card trial offer.

On Demand Support

On Demand Support

Guaranteed priority access to our certified IT Rapid Response team and fully scalable support services adapting to your on-demand business needs.

Quick Setup Time (No Fee)

Quick Setup Time (No Fee)

We guarantee 24 hrs (or lesser) setup time on a successful sign up with no setup fee charged.

Multi Channel Support

Multi Channel Support

We offer different flavors of support services ranging from simple pre-sales and billing to virtualization support through Live Chat, Help Desk and Phone.

Highly Skilled Team

Highly Skilled Team

Highly experienced 100+ strong technical team serving clients worldwide, who constantly update their knowledge on all emerging technologies to comply with changing dynamics in the web hosting and its related industries.

Dedicated Team

Dedicated Team

actsupport focuses on establishing an extended offshore support team to handle technical and customer support services. The team would comprise of well qualified and certified engineers who would work only for you on a 24x7x365 basis.

Quality Services

Quality Services

A dedicated quality team focused on continual improvement and customer satisfaction through client feedback, self-assessment, regular management reviews, and periodic internal quality assessments as per ISO 9001:2008 Standard.

Customer Centric Approach

Customer Centric Approach

In-line with our Quality policy our processes are designed and implemented with the ultimate objective of meeting the needs of Industry, Clients and Customers.

World-Class Infrastructure

World Class Infrastructure

A fully functional, highly scalable, secured and state of the art infrastructure serving as a 24x7x365 global delivery center.

Information Security

Information Security

We have adopted industry’s best Information security practices to our clients via ISO 27001:2013, Information Security Management System (ISMS) standard by the British Standards Institution (BSI) certification.

Cost Effective Solution

Cost Effective Solution

All our process are designed with the ultimate aim of enhancing customer satisfaction, to attract more customers to your business there by reducing cost per customer.

Custom Plans

Custom Plans

We offer customized and scalable support plans based on your need specifics rather than thrusting standard plan.

Discounts

Discounts

As a loyalty bonus actsupport encourages its clients, offering discounts on long term contracts and for scaling service plans up during account renewals.

5Day Free Trial
Dedicated Support Offer
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