100% White Label
You will get 100% white label support from actsupport to improve your business and customer retention needs.
We are 24×7 Global Delivery Center catering to 60+ clients worldwide and is one of the leading providers of technical support services to web hosting companies / data centers worldwide.
Credibility and Reliability
Since 2001, we strongly believe in catering to our customers needs as and when they arise, quickly and effectively to achieve consistent and optimal CSAT levels.
Experience the international standard outsourced support services with No-Obligation and No Credit Card trial offer.
On Demand Support
Guaranteed priority access to our certified IT Rapid Response team and fully scalable support services adapting to your on-demand business needs.
Quick Setup Time (No Fee)
We guarantee 24 hrs (or lesser) setup time on a successful sign up with no setup fee charged.
Multi Channel Support
We offer different flavors of support services ranging from simple pre-sales and billing to virtualization support through Live Chat, Help Desk and Phone.
Highly Skilled Team
Highly experienced 100+ strong technical team serving clients worldwide, who constantly update their knowledge on all emerging technologies to comply with changing dynamics in the web hosting and its related industries.
actsupport focuses on establishing an extended offshore support team to handle technical and customer support services. The team would comprise of well qualified and certified engineers who would work only for you on a 24x7x365 basis.
A dedicated quality team focused on continual improvement and customer satisfaction through client feedback, self-assessment, regular management reviews, and periodic internal quality assessments as per ISO 9001:2008 Standard.
Customer Centric Approach
In-line with our Quality policy our processes are designed and implemented with the ultimate objective of meeting the needs of Industry, Clients and Customers.
World Class Infrastructure
A fully functional, highly scalable, secured and state of the art infrastructure serving as a 24x7x365 global delivery center.
We have adopted industry’s best Information security practices to our clients via ISO 27001:2013, Information Security Management System (ISMS) standard by the British Standards Institution (BSI) certification.
Cost Effective Solution
All our process are designed with the ultimate aim of enhancing customer satisfaction, to attract more customers to your business there by reducing cost per customer.
We offer customized and scalable support plans based on your need specifics rather than thrusting standard plan.
As a loyalty bonus actsupport encourages its clients, offering discounts on long term contracts and for scaling service plans up during account renewals.