Amulya is ISO 9001:2008 Certified

ACTSupport is a part of Amulya Infotech which is a ISO 9001:2008 certified company, certified by Bureau Veritas - a International Certification Body for Quality Standards.

The scope of the Quality Management System in place, in ACT includes information  technology support services, contact center services, web design and multimedia solutions. Internal Audit of all core and supporting processes of ACT takes place, once in every six months to ensure that customer satisfaction and service quality are enhanced. External audit by Bureau Veritas takes place once in every year to ensure that quality is maintained as per the requirements of the ISO Standard.

At ACT, right from the top management to the trainee, all were committed to implement this Quality Certification and are continuing to do so as to enable continual improvement of its operations.

Quality Policy

We at Amulya Infotech are committed

To provide utmost satisfaction and respect to our customers

To offer customized, comprehensive and cost effective solutions in time by meeting the customer requirements

To be progressive, diversified and compatible to all our customers

To pursue continual improvement in the quality of our services, performance and system

Quality Objectives

The following are the quality objectives of Amulya Infotech

Adhere to the committed turn around time for all services and projects

Improvement in the Customer Satisfaction Level

Reduction in Internal Non Conformances

Improvement in Operational Efficiency

Improving skill levels of Employees

 

 

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