Company
The scope of the Quality Management System in place, in ACT includes information technology support services, contact center services, web design and multimedia solutions. Internal Audit of all core and supporting processes of ACT takes place, once in every six months to ensure that customer satisfaction and service quality are enhanced. External audit by Bureau Veritas takes place once in every year to ensure that quality is maintained as per the requirements of the ISO Standard.
At ACT, right from the top management to the trainee, all were committed to implement this Quality Certification and are continuing to do so as to enable continual improvement of its operations.
Quality Policy
We at Amulya Infotech are committed
To provide utmost satisfaction and respect to our customers
To offer customized, comprehensive and cost effective solutions in time by meeting the customer requirements
To be progressive, diversified and compatible to all our customers
To pursue continual improvement in the quality of our services, performance and system
Quality Objectives
The following are the quality objectives of Amulya Infotech
Adhere to the committed turn around time for all services and projects
Improvement in the Customer Satisfaction Level
Reduction in Internal Non Conformances
Improvement in Operational Efficiency
Improving skill levels of Employees
