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Plan
- Dedicated
Server Support
This
plan is the super set of all the plans. Under this plan we
do server build, 24/7 service monitor, ticket support and
server securing. This is a premium plan where we handle right
from basic Level1 ticket to high end Level3 system administration
task.
24
/ 7 Server Monitoring
Unlimited
Tickets / Chat
Firewall
Installation and configuration
Server load spike isolation and load reduction
Backup server configuration and setup
Security Audit and Server Hardening
Installation of third party software and scripts
Grsec kernel installation for Linux servers
Kernel tweaking/upgradation in Linux
Software patches and upgrades
Application of service pack as and when released by Microsoft
Application of Hotfixes and Updates for Windows servers