|
Per Ticket Support |
|
Per
Domain Support |
|
Affiliate Plan offer |
| |
* Conditions Apply |
| |
|
| |
|
|
|
|
12 hours |
|
Unlimited
Tickets / Chat |
|
Server
Monitoring Service * |
|
Sales
Support (Optional) |
|
Server Admin (Optional) |
| |
* Depend
upon number of servers |
| |
|
|
|
| |
|
24 / 7 Server Monitoring |
|
Critical service monitor |
|
Instant Service Restart |
|
Instant Server Reboot |
|
Immediate Escalation To DataCenter |
|
Guaranteed Uptime |
|
Affiliate Plan Offer |
| |
|
| |
|
|
|
|
Initial Security Audit |
|
Software
Patches and Upgrades |
|
Control
Panel Installation and Configuration |
|
Scripts
/ Software Installation |
|
Firewall Installation * |
|
Monitoring
Tools Installation * |
|
Affiliate
Plan Offer |
| |
* Upon Request |
| |
|
|
|
|
| |
|
24/7 server monitor |
|
Reactive Response |
|
Fix the issue which caused the service / server to go down |
|
Check for backdoor exploits |
|
Re-secure the server in case of hack |
|
Escalation of DDOS issue to datacenter |
|
Restore a server from backup if hacked (Optional) |
| |
|
|
|
|
|
|
24/7
server monitor |
|
Unlimited Tickets / Chat |
|
Backup server configuration and setup |
|
Backup server configuration and setup |
|
Security Audit and Server Hardening |
|
Installation of third party software and scripts |
|
Grsec kernel installation for Linux servers |
|
Kernel tweaking/upgradation in Linux |
| |
|
|
|
| |
 |
Dedicated
Technical Support |
|
8 hours/day |
|
6
days/week |
|
Unlimited
Tickets / Chat |
|
Server Monitoring |
|
Sales
Support (Optional) |
|
Backup Staff (Optional) |
|
Server Admin (Optional) |
|
Affiliate Plan Offer |
| |
|
| |
|
|
|
|
|
|
|
24/7 server monitoring |
|
Proactive
Support |
|
Constant
Software Patches |
|
Kernel
tweaking / upgradation in Linux |
|
Emergency
Server Administration |
|
Re-secure
a server after compromise |
|
Server
Restoration from backup |
|
Affiliate
Plan Offer |
|
|
|
|
SERVICES
