Company
Why do I need to outsource my services to Amulya?
In order to obtain 247/365 support services for your company via remote service, without investing in the infrastructure and without having the commitment of an onsite employee. In this slow economy, having a team in house requires a large financial commitment. For about one fourth of the price or less, you can get quality support by outsourcing your services to Amulya. In adding to cost benefits, if you are looking at a transformation of customer service experience from acceptable to delight, approach us.
What infrastructure do I need to get the services done through Amulya?
There is no investment on infrastructure you need to make at Amulya. We have the necessary infrastructure and will give you all of the support you need through remote service. All we require you to have is an Internet connection & PCs or Servers that require technical services and the process, policy and procedural information that is needed to answer your customer queries. You will be pleased to know that, we only charge you for the services you receive and not the infrastructure.
You offer amazingly low rates. How do you achieve it without compromising on quality?
On the contrary, we are able to offer low rates just because of improved quality. We don’t have to bear the indirect costs incurred due to poor customer service or poor quality service. We are part of an ISO 9001:2000 certified group which stands proof for the quality of services and internal processes
Where is your company located?
Our global delivery center is located in South India
Do you have offices in US?
Yes we have our presence in Delaware, US
How many employees do you have?
We have close to 100 Employees
Do you directly appoint the employees or do you outsource your job?
We do not outsource our jobs. The employees are in our direct payroll
What is the basic qualification of your employees?
Many of them are graduates in computer science or relevant fields. In addition to this many hold professional certifications like RHCE. RHCT, CCNA, MCSE, MCP etc.
Why ACTSupport?
