FAQ > Payment

How and when do I pay ACTSupport for the support I get?

Once you choose your plan, you can click the "Buy Now" button located near the plan to make your payment. We accept payment from any part of the world. You can use your credit card or pay through online check ( if you are in US). After you make the payment, you will receive a mail from us asking for your control panel details, server details and so on. Once you provide us with the necessary details, we will start our support.

I do not want to use your Merchant account to make the payment. In such a situation, how do I pay Amulya for the services I get?

We accept payments through paypal , cheque , credit card payments and wire transfer for those who are located in US.

What is the contract term?
Annual and monthly

Do you offer quotes in other currencies?
Yes. We do

The payment has to be upfront. Invoices are sent out 10 days prior to the start of next month service. It is a month-to-month payment

Yes we do.

Is there any setup cost?

We do not charge any setup cost for email/chat and server support services.

Does ACTSupport have any hidden costs on its services?

We do not have any hidden cost. You only pay for the services you receive.

Do I get my money back, in case I am not satisfied with your service?

First of all we assure you that we provide a quality service that is worth every penny you pay. We go in for a SLA and NDA with our clients to ensure quality, security and trust.

If you are not satisfied with our services any time, we offer you a money back guarantee for the unused portion of the service.