Level 1 & Level 2 Web Hosting Support Free for 5 Days
Here is a great chance for you to examine the eminence of our support even before you sign up a plan from us. Try our trial support completely free for 5 days.
The free trial is exclusive for all the Webhosting plans and you can choose an 8 hour time window that best goes well with your support need.
Free trial is available only for new customers.
How does this work? It's simple. You contact us for a free trial, and our Business Development Team will get in touch with you to gather few details like the technology you use, the volume of tickets / calls / chats we can expect, and how do you allow us access to your servers / helpdesk and the SLA.
Once we have this information the support team is at your reach, ready to go. At the end of the free trial tenure you can take a call on continuing our service with a paid plan or to end the service with free trial merely.
More than 40% of our long term customers have tried our free trial before they confirmed their business with us. So, feel free to sign up for the trial support today and get hassle free dedicated support.
I appreciate all the effort actsupport has delivered in the past 5 years and I am confident the quality will remain top notch as usual. Keep up the good work.
Mark Apruzzese, USA
I am happy too, as the big sale days went smoothly and the admins here were proactive and contributed quality support. The team will continue to provide the same quality of support and I am working with them closely.
Overall, actsupport has steadily shown improvements in accurately tracking deal intelligence. There have been some repetitive errors on change requests but these appear to have been rectified. We are very pleased with the overall response time in helping to correct and improve upon current processes.
Mark Cohen, Canada
Highly Skilled Team
Frequently Asked Questions
Q: What makes actsupport different?
A: 24/7/365 support coverage, 14+ years in the business, certified techs, ISO 9001:2008 certified for Quality Management System and ISO 27001:2013 certified for Information Security Management System, 100% white label services, multi channel support and many more
Q: How long have you been in business?
A: Offering Technical Support Services since 2001.
Q: What should I do if I have questions?
Q: How do I get started with it?
A: Just fill up the form given on this page and our Business Development Team will get in touch with you and will take it from there.
Q: How soon can you setup the account?
A: When we have all the required information necessary to start support, the account will be setup and we are all set to go. This should normally take 24 hours of time.
Q: What if I need to cancel my order?
A: We have high customer satisfaction rate and so we believe that there will not be any chances for such unfortunate situations. Just in case such a situation arise, you can always write to our customer friendly sales team at firstname.lastname@example.org or reach us at +1 3023719959 and we would be more than willing to sort it out for you.
Q: Are the techs certified?
A: Yes, our techs are certified in CCNA, MCSE, RHCE, VMware and few others. The techs constantly update their knowledge on all emerging technologies to comply with changing dynamics in the industry.
Q: Will my information be secure?
A: We are ISO 27001:2013 certified for Information Security Management System and all the data / information of our clients are maintained with confidentiality and are 100 % secure.