Once you sign the service agreement with us, we offer the following

Service Guarantee

We offer 98 % guarantee on

1) 30 minutes average response via email or Ticket System
2) 5 hour average resolution
3) Immediate response via Live Chat

Price Freeze Guarantee

We offer 'PRICE FREEZE GUARANTEE' for the plans that you choose when you sign up with us. Your prices remain the same as those when you signed up, during your contract period.

Money back Guarantee

We guarantee the refund of your money for any unused portion of our service, once you terminate your services with ACT. However, the minimum amount for the plan chosen will be retained.

Credit Card Refund Policy

"All services provided by ACT and its affiliates have a prorated refund policy.

Some services require a signed contract, following completion of the contract period ACT will refund 100% of any unused portion of all services provided to our customers.

For customers without a contract period ACT will refund 100% of any unused portion of all services provided to our customers."