Once
you sign the service agreement with us,
we offer the following
Service
Guarantee
We
offer 98 % guarantee on
1)
30 minutes average response via email
or Ticket System
2)
5 hour average resolution
3)
Immediate response via Live Chat
Price
Freeze Guarantee
We offer 'PRICE FREEZE GUARANTEE' for
the plans that you choose when you sign
up with us. Your prices remain the same
as those when you signed up, during your
contract period.
Money
back Guarantee
We guarantee the refund of your money
for any unused portion of our service,
once you terminate your services with
ACT. However, the minimum amount for the
plan chosen will be retained.
Credit Card
Refund Policy
"All services provided by ACT and
its affiliates have a prorated refund
policy.
Some
services require a signed contract, following
completion of the contract period ACT
will refund 100% of any unused portion
of all services provided to our customers.
For
customers without a contract period ACT
will refund 100% of any unused portion
of all services provided to our customers."