Amulya is ISO 9001:2000 Certified
 ACT
Support is a part of Amulya InfoTech which is a ISO
9001:2000 certified company, certified by Bureau Veritas
- a International Certification Body for Quality Standards.
The scope of the Quality Management System in place in ACT includes Information
Technology support services, contact center services, web design and multimedia
solutions. Internal Audit of all core and supporting processes of ACT takes place,
once every six months to ensure that customer satisfaction and service quality are
enhanced. External audit by Bureau Veritas takes place once every year to ensure
that Quality is maintained as per the requirements of the ISO Standard.
At ACT,
right from the top management to the trainee, all were committed to implement this
Quality Certification and are continuing to do so as to enable continual improvement
of its operations.
Quality Policy
We at Amulya InfoTech are committed
- To provide utmost Satisfaction and respect to our Customers
- To offer Customized, Comprehensive and Cost effective solutions in time by
meeting Customer requirements
- To be progressive, diversified and compatible to all our Customers
- To pursue Continual Improvement in the Quality of our services, performance and system
Quality Objectives
The following are the quality objectives of Amulya
InfoTech
- Adhere to the committed Turn around time for all Services and Projects
- Improvement in the Customer Satisfaction Level
- Reduction in Internal Non Conformances
- Improvement in Operational Efficiency
- Improving skill levels of Employees
|
SERVICES
