Because our competitors do? NO !!
Because our clients do? YES !!
Because our clients customers do? YES !!
Because the web hosting industry does? YES !!
In this fast paced flat world, quick Turn Around Time is an essential ingredient to the recipe of success of any individual or organization. ACTSupport proactively identified operating 24/7/365 as a need of the industry right at its inception in Dec, 2001. We strongly believe in catering to our customers needs as and when they arise, quickly and effectively to achieve consistent and optimal CSAT levels. As a result, we can proudly claim that our office doors have never been closed since inception. Thanks to our team, which plans and executes its operations effectively to provide seamless 24/7/365 support.
By partnering with us, you get a quality team on a 24 / 7 basis and we offer a complete range of services from pre-sales/billing ticket support to virtualization support round the clock. We run three 8-hour shifts to cover the 24 hours and we also provide backup techs when the main tech is on leave / off.
Any time, any day from anywhere, you would be able to reach our support center and talk to your tech or a representative from our office. We are reachable through all communication channels - We have international phone numbers that you can call in at local charges, You can contact us via our Live Chat which is on 24 / 7 or you can email us and we get back within 30 minutes.
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