Server Administration

Once you sign up with ACTSupport for server administration we offer these services on a 24/7 basis or hours of your choice.

1) We support both Linux and Windows based hosting.

2) We monitor your server's various services like Apache, Qmail and free disk space whenever necessary. If any service stops on the server, we will login and restart the service (provided we have the shell Access).

3) On windows server support, we use various remote login tools like PC Anywhere, Terminal services, RAdmin etc to login and work on the issues.

We provide services on the following issues for Server administration.

Linux support

- Performance tuning of Linux servers
- Automated tasks (Cronjob)
- Network/Bandwidth monitoring (MRTG)
- Software installation
- Server monitoring (Uptime/downtime) using 3rd party softwares and Manual
- Backup/Restore of server and websites
- Administration of MySQL database server
- Setting up of Apache with SSL support
- Setting up Mailserver(Sendmail, Qmail, Exim, PostFix)
- Setting up DNS
- Installation and Configuration of various log file analysers (AwStats,Webalizer, etc.,)
- Implementing Firewalls using IPCHAINS and IPTABLES

Windows 2000 Support

- Using Terminal Services Client
- Using PC AnyWhere
- Configuring and trouble shooting IIS
- Configuring and trouble shooting Windows Proxy 2.0 and Internet Security and Acceleration
  Server
- Remote installation of softwares
- Configuring DNS, DHCP Servers
- Managing Users
- Backup/Restore using 3rd party tools
- Configuring and Installing MySQL

Server Administration Services provided by actsupport:

- Installation and configuration of FTP, HTTP, Mail, Database server
- Installation and configuration of web applications/languages/components
  (Perl, PHP, ASP.NET etc)
- Custom software installation and configuration
- Server security, firewalls, traffic monitoring
- Server performance optimisation
- Configuration of backups
- Control panel migrations
- MySQL, MSSQL database administration
- Custom kernel compiling and upgrades - grsec/other kernel patching
- Apache /php modules installation/upgrdation- Apache mod_rewrite
- Server loads monitoring and health checkup
- Network usage monitoring tools - Nagios, MRTG etc

Server Maintenance & Upgrades

- Linux Kernel
- Apache Rebuild
- PHP Rebuild
- APF Firewall Install
- RFX Networks Tools Install
- Vulnerability Assessment
- Dedicated Server Setup & Deployment
- VPS Server Setup & Deployment
- Spammer lockdown Per Incident
- Install cPanel
- Install Fantastico
- Install RVSkin

Content Management Systems

- PHP Nuke
- Post Nuke
- Mambo
- Plone
- Drupal
- Geek Log
- Joomla
- phpWCMS
- phpwebsite
- Siteframe
- Typo3
- Xoops

Blog applications

- Word Press
- Nucleus
- SPIP
- Blojsom
- BLOG:CMS
- TextPattern
- Serendipity
- pMachine Pro
- Pivot
- Movable Type
- Expression Engine
- Blosxom
- bBlog
- b2Evolution

Bulletin boards

- phpBB
- VBulletin
- FUDForum
- Invision Power Board
- SMF Forum

Shopping carts

- OSCommerce
- CubeCart
- Zen Cart

Image galleries

- Coppermine
- Gallery
- LightBox
- 4images Gallery

Wiki

- TikiWiki
- phpwiki

Billing systems / CRM applications

- Modernbill
- Ubersmith
- WHM Autopilot
- ClientExec
- WHMCS
- PHPCoin
- AccountLab Plus

Helpdesks

- Cerberus
- Kayako eSupport
- Footprint
- Perldesk
- Craftysyntax
- OSTicket