Pre- Sales support is handled through help desk, live chat and phone. Queries from potential customers prior to signing up for a plan are handled. The in-depth details of the plans, inclusion and exclusion of components and features in a plan, features of the plan, comparison between plans, billing/payment methods, walking through the sign up process are handled

Sales Service

It is the most essential and demanding service for any business to survive. We have a highly qualified and well-experienced team to offer Pre-sales and Post-sales support over Phone, Email & Chat. Offering 24/7 Sales in-house is unfeasible for many companies and by outsourcing this service to us, you are assured of best results.

Contact Center Solution

With a dedicated seat, you can have complete control over your customer issues. Under the dedicated seat plan, the same CSR(Customer Support Representative) will be taking up your customer issues over Phone, Email and Chat. This way our team will have the complete information of your customer issues and make sure it is fixed at the earliest.

The CSR's performance greatly depends on the training phase and the documentation given by the client. We make sure we get enough information (FAQ / Documentation / Interactive Training Sessions) to get the knowledge transferred.